While you discuss to a receptionist in English you want the proper phrases to say.
The phrases you employ will likely be totally different relying on the context.
Take heed to in the present day’s episode and be taught vocabulary and expressions to have the ability to discuss to a receptionist in English.
Enterprise calls
Michelle asks Lindsay if she incessantly finds herself speaking to a receptionist when attempting to get in contact with somebody.
Lindsay responds that it isn’t as frequent as of late.
She finds it’s extra widespread these days to name and get a recorded voice on the opposite finish.
Numerous calls at the moment are automated, particularly in greater companies.
Nevertheless, smaller corporations typically nonetheless have a receptionist answering telephone calls.
Getting in contact
Immediately you’ll be taught what to say whenever you wish to get in contact with somebody however have to get previous a receptionist.
In case you are an expert and you reside within the U.S., you’ll doubtless encounter speaking to a receptionist on the telephone.
You wish to be ready and know what to say or ask to have the ability to get what you need.
This may be relevant in your private life in addition to at work.
For instance, you may name your physician and a receptionist will take your name.
You want the vocabulary to schedule a health care provider’s appointment or no matter is required.
Hi there, receptionist?
Lindsay and Michelle share totally different contexts the place you’ll be speaking to a receptionist.
In these instances, you might want to talk with them a request or that you simply’re attempting to succeed in somebody.
Listed below are the totally different eventualities or conversations you will have when speaking to a receptionist.
While you name and ask to speak to somebody, the receptionist may say:
“I’m sorry he/she’s not in proper now, could I take a message?”
What you possibly can say subsequent is determined by the urgency and the way effectively you already know the particular person.
Immediately we share phrases for the way you may reply.
#1: Attempt once more later
It’s possible you’ll not wish to present details about who you’re or why you’re calling.
On this case, you possibly can simply inform them you’ll name again later.
That’s okay I can attempt once more later!
That is preferrred if you happen to don’t wish to depart a message and also you’d want to attend and discuss to the particular person you’re attempting to succeed in.
#2: Discover out when to name again
It’s possible you’ll have to ask a few good time to name again.
This can be a good choice if there may be urgency to your dialog.
Do you occur to know what time he/she will likely be again?/ I’ll attempt again then!
You need to use this phrase to seek out out extra info so you already know when to name again.
#3: Determine your self
This phrase is greatest if you happen to do wish to establish your self.
This may typically be one of the simplest ways to make sure your name is returned.
Positive, that is x calling!
You’ll be able to then share your title and depart particulars so the particular person you’re in search of can name you again once they’re accessible.
You’ll then depart your particulars with the receptionist.
#4: Not pressing
In case your name is just not pressing, chances are you’ll wish to inform the receptionist.
Oh it’s okay. It isn’t pressing.
You’ll be able to add this as a element whenever you depart a message.
This may let the receptionist know the dearth of urgency for the decision.
You’ll be able to then present your particulars for a name again or say you’ll attempt later.
Roleplays
Listed below are a few roleplays from Lindsay and Michelle utilizing the information and vocabulary shared in in the present day’s episode.
This may enable you higher perceive the way to apply these expressions in a dialog like a local English speaker.
On this first situation, Lindsay is looking as a result of she must know if somebody is coming to choose up her consumer on the airport.
Michelle is the receptionist.
Lindsay: Hello, is George there?
Michelle: Oh I’m sorry he simply stepped out. Can I take a message?
Lindsay: Are you aware what time he will likely be again? It’s pressing.
Michelle: Oh in all probability in 5 minutes.
Lindsay: Thanks, I’ll attempt again then.
On this second situation, Michelle is looking as a result of she desires to make a lunch plan.
Lindsay: Hello, that is Lindsay. How can I enable you?
Michelle: Is Rachel there?
Lindsay: No, I’m sorry she’s in a gathering. Can I take a message?
Michelle: No, that’s okay it isn’t pressing. I’ll attempt again later!
Lindsay: Okay, nice, have a pleasant day!
Michelle: You too!
Takeaway
These are nice suggestions for phrases to say to a receptionist.
Whether or not you’re reaching out for one thing pressing or simply attempting to ebook a time for lunch, you want the proper phrase.
You wish to know the way to talk with a receptionist and get info or depart info.
You wish to be nice and make connection even when they’re simply mediating between you and the particular person you wish to discuss to.
There are such a lot of good suggestions shared on The Enterprise English Podcast to make the connections you need at work.
You’ll be able to take a look at episode BE 329: I Can’t Wait to Meet You in Individual to know what to say to colleagues whenever you’ve been working remotely and are lastly assembly one another.
What are different phrases you employ whenever you discuss to a receptionist over the telephone?
Share a phrase within the feedback under!
